Follow your order.

Use the tracking number in your shipping confirmation to view the latest carrier updates.

Enter the carrier tracking number from your shipping confirmation, not your order number. Results open on 17TRACK in a new tab.

Your delivery timeline.

Estimated standard delivery
Processing 1–3 business days
Transit after dispatch 8–10 business days
Order cutoff 2 p.m. Eastern Time

Orders received at or after the cutoff enter processing the next business day. Business days exclude weekends and U.S. federal holidays. Processing and transit are separate periods.

Find your tracking information.

Check the email address used at checkout, including its spam or junk folder. An order confirmation acknowledges your purchase; a shipping confirmation provides tracking after dispatch.

View my orders
No recent tracking update?

There may be intervals between carrier scans. If the estimated delivery window has passed or the information appears incorrect, contact us with your order number.

Delivered, but not received?

Check your delivery address, nearby delivery locations, and building reception where applicable. If the package remains missing, contact us so we can investigate. A delivered scan alone does not automatically close your claim.

Need assistance? Contact contact@ardovena.com. Please allow up to 2 business days for a response.

Read the shipping policy